Start a return

Returns must be started within 30 days of delivery. If you have a question about your order, our customer service team is happy to help.

Items marked Final Sale are not eligible for return or exchange. If you have a question about your order, our customer service team is happy to help.

Once a mattress, pillow or bedding product has been opened, unrolled or used, we can't accept it back. If something is wrong with your product, it may be covered by our warranty.

Purchases from a store or another website are returned through that retailer, under their return policy. They can help you get started.