• Processing Time

    We’re on it! It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

  • Delivery Time

    Your packages will be whisked to your doorstep by trusted names like UPS, FedEx, and more. With several warehouses across the US, we collaborate closely with logistics providers to enhance the delivery experience with top-notch service.

    Certain items or orders, due to weight/size, may require an LTL palletized shipment. If this happens, we will coordinate directly with you so that your delivery arrives when you expect it to.

  • Carrier

    Your packages will be whisked to your doorstep by trusted names like UPS, FedEx, and more. With several warehouses across the US, we collaborate closely with logistics providers to enhance the delivery experience with top-notch service.

    Certain items or orders, due to weight/size, may require an LTL palletized shipment. If this happens, we will coordinate directly with you so that your delivery arrives when you expect it to.

  • Supplement

    Your items will be shipped from the nearest US local warehouse that stocks the item you ordered.

  • Shipping Cost

    We offer free shipping for orders to all 50 states.

  • Tax

    Your order may be subject to sales taxes.
    We are required to charge these based on specific state and local tax rates.

    MLILY only collects sales tax for certain items shipped to applicable states.

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Frequently Asked Questions

Is shipping free?

Shipping is free on all MLILY products when purchased directly through www.mlilyusa.com.

Where does MLILY ship?

MLILY USA ships to all 50 states. Additional shipping costs apply to Hawaii and Alaska. MLILY USA does not ship internationally.

How will my package be delivered?

MLILY memory foam and hybrid products are compressed and vacuumed sealed for shipping convenience. Your package will be shipped via FedEx directly to your door.

I received the wrong item. What do l do?

If you placed your order directly through mlilyusa.com, please get in touch with our team of customer service specialists through live chat, phone, or email.