• Processing Time

    We’re on it! Your order typically gets processed within 1 to 3 business days. Just a heads up, this timeframe doesn’t cover holidays and weekends.

  • Carrier

    Your packages will be whisked to your doorstep by trusted names like UPS, FedEx, and more.With several warehouses across the US, we collaborate closely with logistics providers to enhance the delivery experience with top-notch service.

  • Efficiency

    We will ship from the nearest US local warehouse that stores your purchase to provide you with better service.

  • Shipping Cost

    All MLILY products come with free shipping when you buy directly from www.mlilyusa.com. We offer free shipping for orders to all 50 states, not including Hawaii and Alaska.

  • Tax

    Please note that your order may be subject to sales taxes, which are based on state and local tax rates.
    MLILY collects sales tax for certain items shipped to Arizona, California, Tennessee, and South Carolina.

  • Delivery Time

    Please be aware that due to increased demand on delivery carriers, there may be fewer updates or no movement until your package reaches your local delivery location. Delivery is typically expected within 3-7 business days from the shipping date. *shipping time is estimated from the date of shipping, not the date of the order, and delays can occur due to reasons such as invalid addresses, customs clearance procedures, or other factors.

1 6

Frequently Asked Questions

Is shipping free?

Shipping is free on all MLILY products when purchased directly through www.mlilyusa.com.

Where does MLILY ship?

MLILY USA ships to all 50 states. Additional shipping costs apply to Hawaii and Alaska. MLILY USA does not ship internationally.

How will my package be delivered?

MLILY memory foam and hybrid products are compressed and vacuumed sealed for shipping convenience. Your package will be shipped via FedEx directly to your door.

I received the wrong item. What do l do?

If you placed your order directly through mlilyusa.com, please get in touch with our team of customer service specialists through live chat, phone, or email.