Shipping

MLILY understands how excited you are for your new items to arrive. We process shipping orders Monday through Friday, excluding weekends and holidays. Please expect a processing time of 1 to 3 days for your order.

We’re on it! Your order typically gets processed within 1 to 3 business days. Just a heads up, this timeframe doesn’t cover holidays and weekends.

Your packages will be whisked to your doorstep by trusted names like UPS, FedEx, and more.With several warehouses across the US, we collaborate closely with logistics providers to enhance the delivery experience with top-notch service.

We will ship from the nearest US local warehouse that stores your purchase to provide you with better service.

All MLILY products come with free shipping when you buy directly from www.mlilyusa.com. We offer free shipping for orders to all 50 states, not including Hawaii and Alaska.

Please note that your order may be subject to sales taxes, which are based on state and local tax rates.
MLILY collects sales tax for certain items shipped to Arizona, California, Tennessee, and South Carolina.

Please be aware that due to increased demand on delivery carriers, there may be fewer updates or no movement until your package reaches your local delivery location. Delivery is typically expected within 3-7 business days from the shipping date. *shipping time is estimated from the date of shipping, not the date of the order, and delays can occur due to reasons such as invalid addresses, customs clearance procedures, or other factors.

Frequently Asked Questions

MLILY memory foam and hybrid mattresses are compressed and vacuumed sealed for shipping convenience. Your package will be shipped via FedEx directly to your door.
Mlily understand that you’re eagerly anticipating the arrival of your new goodies.We aim to process your order as quickly as possible from Monday to Friday, excluding weekends and holidays.

Processing Time: 1-3 business days
Delivery Time: 3-7 business days

It’s important to note that these times are estimated and start from the date of shipping, not the date of the order. Orders may sometimes take longer than expected to arrive due to reasons such as an invalid address, customer clearance procedures, or other unforeseen circumstances.

Please understand that we are constantly striving to provide the fastest delivery service possible. If you have any questions or specific requirements, feel free to reach out to us, and we will do our best to accommodate your needs.
MLILY USA ships to all 50 states. Additional shipping costs apply to Hawaii and Alaska. MLILY USA does not ship internationally.
If you placed your order directly through mlilyusa.com, please get in touch with our team of customer service specialists through live chat, phone, or email.